See it for yourself. Drixxo is the AI agent on this website. , or email robert@drixxodev.com and Drixxo will answer. It's a working example of the kind of assistant we build.
For HVAC, plumbing, electrical, cleaning, landscaping, hauling, and detailing businesses
Stop losing jobs to missed calls.
We build small automations for home service teams in Richmond, VA and beyond: a quick text back when you miss a call, quote follow-ups that don't depend on memory, and on my way texts when the tech heads out. You keep your tools. Your team keeps the judgment calls.
Free discovery call, then a flat quote.
Tell us one task your team is tired of doing by hand.
We build AI automation for home service businesses: owner-operators and small crews in HVAC, plumbing, electrical, cleaning, landscaping, hauling, and detailing. We're based in Richmond and nearby areas and work with local and remote teams.
This is a short version of the first three automations we usually recommend.
When a call is missed, the customer gets a text back within a minute or two. It answers the simple questions (service area, hours, whether you handle that job), gathers the details, and sends a booking link tied to your real calendar. Urgent or unusual jobs get flagged for your on-call tech or first thing in the morning, with the details written down.
One setup step: in the US, business texting usually needs carrier registration (A2P 10DLC) before messages deliver reliably.
What you get: fewer leads lost to the next company on Google, and no more digging through voicemail at 7am.
Every open quote gets a short, friendly check-in a couple of days later, and again a week later. It stops the moment the customer replies or books. Appointment reminder texts go out the day before. If your scheduling software already sends reminders, turn them on; we connect what it doesn't.
What you get: fewer quotes lost to silence, fewer no-shows, and nobody on your team has to remember to chase.
When the tech heads out, the customer gets an on my way text with an arrival window. If the schedule slips, they get an update.
What you get: fewer "where's my tech?" calls, and customers who feel looked after.
Tell us one task. On a free discovery call, you tell us the one task your team is most tired of doing by hand. We ask how it works today and which tools you use.
We connect what you already have. Your phone system, calendar or field service software, and texting. No new platform to learn, and no need to switch. Not sure whether to buy another tool or build a small automation?
The repeats run themselves; a person keeps the judgment calls. Routine replies, reminders, and updates go out on their own. Pricing, diagnosis, upset customers, and schedule decisions stay with your team. If the system isn't sure, it hands off to a person instead of guessing. Here's how we keep a person in the loop.
Start small, then build the next one. If the first automation saves time, we build the next. If something isn't worth automating, we'll tell you.
See it for yourself. Drixxo is the AI agent on this website. , or email robert@drixxodev.com and Drixxo will answer. It's a working example of the kind of assistant we build.
No. We work with the phone system, calendar or field service tool, and texting you already use, and fill in the gaps between them.
No. It takes the repeat work off their plate (callbacks, reminders, status updates) so they can focus on scheduling, billing, and customers who need a person. Your team keeps the judgment calls.
It says a person will follow up and passes the details to your team. It shouldn't guess at prices or promise a time you don't have.
Not exactly. An AI receptionist answers the phone. We look at the whole loop: the missed call, the first reply, the booking, the follow-up, and the update to your records, so leads don't fall through after the first conversation.
Yes. This is called a missed call text back: when a call goes unanswered, the caller gets a short text from your business asking what they need, and the reply lands in one place your team checks.
Keep it short and scheduled. Each open quote gets a friendly check-in a couple of days later and again a week later. Your team can edit or skip any message, and it stops as soon as the customer replies or books.
Split them. Real emergencies go to whoever is on call, with the details already written down. Routine jobs get a quick text back and a booking link, or wait in a queue with full notes for the morning. Nobody has to answer every call at 9pm.
We work on a flat fee. It starts with a free discovery call, then a flat quote based on the task and the tools you already have, so you know the price before any work starts.
Local service businesses, especially home and field services with dispatch: HVAC, plumbing, electrical, cleaning, landscaping, hauling, and detailing.
That's what the call is for. Tell us the one task your team is most tired of doing by hand, and we'll tell you whether it's worth automating. You can also start with our What can I automate? page.
Free discovery call, then a flat quote. Bring one task, and we'll talk through what to automate first, what should stay with a person, and whether it's worth doing at all.
Free discovery call, then a flat quote.
Not ready for a call? in the chat, or email robert@drixxodev.com and Drixxo will answer.